Job Openings: Receptionist / Front Desk Officer

Receptionist / Front Desk Officer Job Offer at Royal Hospital – a National Health Insurance Scheme accredited health care provider and one of the first ever private hospitals located in Enugu State, Nigeria.

 

Qualifications for the Job Recruitment of Receptionist / Front Desk Officer;

  • The Applicant/ Candidate must possess the following:
  • Minimum of OND/HND in any discipline.
  • Must have good communication and interpersonal skills.
  • Previous experience in a Secretarial position is an added advantage.
  • Must be computer literate.
  • Must be proficient in typing.

Responsibilities and Attributes (Receptionist / Front Desk Officer):

  • Assisting with administrative tasks.
  • Receives the guest and answers questions in person by telephone.
  • Provide client support services in accurate and timely fashion.
  • Work in compliance with company policies and procedures.
  • Identify and develop new business opportunities with client contacts.
  • Responds to inquiries and refers when necessary to the appropriate official or department.
  • Prepares outgoing mail, sorts and distributes incoming mails.
  • Utilize effective problem solving and time management skills in client service operations.
  • Assist in risk assessment and mitigation activities.
  • Develop process improvements to enhance service efficiency and effectiveness.
  • Maintain high level of professionalism and competence in every client interaction.
  • Build positive and productive relationships with clients.
  • Make frequent client calls and visits to strengthen client relationships.
  • Analyze and resolve service issues promptly.
  • Inform management about complex client issues and resolutions.
  • Maintain client focused working environment for team.

Remuneration: Very attractive, highly competitive and negotiable.

 

How to Apply:

  • Interested and qualified candidates should send their applications with a detailed resume and three verifiable references, attaching all credentials and Birth Certificates or Statutory Declaration of Age to: info@royalhospital.com using the “Job Title” as the subject of the email.

NOTE: Short listed candidates will be invited for interview. And the Application Deadline  15th April, 2020.

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