Job Recruitment for the position of Receptionist – Details

Job Recruitment: We are recruiting to fill the position of Receptionist in Abuja Nigeria.

The Job Description:

• The Receptionist will welcome and greet guests.
• The Receptionist will answer and direct incoming calls.
• The Receptionist will inform guests of hotel rates and services.
• The Receptionist will make and confirm reservations for guests.
• Ensure proper room allocation.
• Register and check guests in.
• Confirm relevant guest information.
• Verify guest’s payment method.
• Verify and imprint credit cards for authorization.
• Issue room keys and direct guests to their rooms.
• Maintain clear and accurate records of guest room bookings.
• Compute all guest billings, accurately post charges to guest rooms and house accounts.
• Receive and transmit messages for guests.
• Retrieve mail, packages and documents such as faxes for guests.
• Listen and respond to guest queries and requests both in-person and by phone.
• Provide accurate information about local attractions and services.
• Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests.
• Complete and maintain any incident reports, daily activity reports or other reports requested by management.
• MANAGE conference room bookings and scheduling.
• Close guest accounts and check guests out review accounts and charges with guests during the check-out process.
• Process accurate payment of guest accounts.
• Inform housekeeping when rooms have been vacated and are ready for cleaning.
• Monitor visitors to the hotel.
• Enforce rules and policies of the hotel maintain a neat and orderly front desk and reception area.

Application Closing Date: August, 2020.

Application Procedure/ How to Apply:

• Interested and qualified candidates should send their Application Letter and CV to: recruitment@corinthiavillahotel.com clearly indicating the “Job Title” as subject of your mail.