Job Recruitment for the position of Receptionist – Details

Job Recruitment: We are recruiting to fill the position of Receptionist in Abuja Nigeria.

The Job Description:

  • The Receptionist will welcome and greet guests.
  • The Receptionist will answer and direct incoming calls.
  • The Receptionist will inform guests of hotel rates and services.
  • The Receptionist will make and confirm reservations for guests.
  • Ensure proper room allocation.
  • Register and check guests in.
  • Confirm relevant guest information.
  • Verify guest’s payment method.
  • Verify and imprint credit cards for authorization.
  • Issue room keys and direct guests to their rooms.
  • Maintain clear and accurate records of guest room bookings.
  • Compute all guest billings, accurately post charges to guest rooms and house accounts.
  • Receive and transmit messages for guests.
  • Retrieve mail, packages and documents such as faxes for guests.
  • Listen and respond to guest queries and requests both in-person and by phone.
  • Provide accurate information about local attractions and services.
  • Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests.
  • Complete and maintain any incident reports, daily activity reports or other reports requested by management.
  • MANAGE conference room bookings and scheduling.
  • Close guest accounts and check guests out review accounts and charges with guests during the check-out process.
  • Process accurate payment of guest accounts.
  • Inform housekeeping when rooms have been vacated and are ready for cleaning.
  • Monitor visitors to the hotel.
  • Enforce rules and policies of the hotel maintain a neat and orderly front desk and reception area.

Application Closing Date: August, 2020.

Application Procedure/ How to Apply:

  • Interested and qualified candidates should send their Application Letter and CV to: clearly indicating the “Job Title” as subject of your mail.

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