Hiring: Collection & Recovery Officers Needed In A Leading Financial Institution (Details)

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A leading financial institution in Abuja Nigeria, is hiring qualified applicants for the position of a Collection Officer and Recovery Officer.



1. Collection Officers: Attempt to locate and contact clients, primarily over the phone, in order to talk with them about the collection of their loans. Keep customer files updated, recording times and dates that contact has been made and noting information that customers have received about their loans.  Advise customers on their various payment options. Answer incoming calls from customers and other individuals.

2. Recovery Officers: Recovering bad debts. Working with Credit Controllers to contact debtors to pursue payment. Devising customized recovery strategy on a case-by-case basis. Making outbound collection calls to debtors. Reducing the non-performing loans owed to a company. Designing work-out payment plans for debtors. Maintaining accurate, up-to-date customer account information. When necessary liaising with solicitors and bailiffs. Negotiating settlements with clients. Reporting daily progress against targets to the Team Leader.


Qualifications Needed Before You Can Be Eligible To Apply:


  • A Good University degree (B.Sc.) with a minimum of 2:2 or HND with a minimum of Lower Credit in any discipline).


  • Atleast 2 years experience in a similar role.


Qualified candidates should forward their CVs to: gmaxwell@hytng.com with the subject of the mail (E.g Collection Officer -Abuja or Recovery Officer -Abuja)